{"id":40,"date":"2026-04-25T10:47:40","date_gmt":"2026-04-25T10:47:40","guid":{"rendered":"https:\/\/procons-sibiu.ro\/?page_id=40"},"modified":"2026-06-03T21:56:41","modified_gmt":"2026-06-03T19:56:41","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/procons-sibiu.ro\/en\/termeni-si-conditii\/","title":{"rendered":"Termeni \u0219i condi\u021bii"},"content":{"rendered":"<style>\n  \/* Procons dark theme - legal pages *\/\n  body{background:#0f1014!important;color:#fff!important}\n  .ast-primary-header-bar,.site-header,header{background:#0f1014!important;border-bottom:1px solid #1f2028!important}\n  \/* Fix logo overlap *\/\n  .ast-site-identity img,.custom-logo,.ast-logo-img{max-height:36px!important;width:auto!important}\n  .ast-site-identity{overflow:hidden!important;max-height:60px!important}\n  .site-header{overflow:hidden!important}\n  \/* Nav *\/\n  .ast-nav-menu a,.main-navigation a{color:#9ca3af!important;font-size:11px!important;letter-spacing:2px!important;text-transform:uppercase!important;font-weight:700!important}\n  .ast-nav-menu a:hover,.main-navigation a:hover{color:#3B82F6!important}\n  .current-menu-item>a{color:#3B82F6!important}\n  .site-title a,.ast-site-identity .site-title a{color:#fff!important;font-weight:900!important;text-transform:uppercase!important;letter-spacing:1px!important}\n  \/* Content area *\/\n  .site-content,#content,.content-area,.ast-container{background:#0f1014!important}\n  .entry-content,.page-content,.post-content{background:transparent!important;color:#d1d5db!important}\n  .entry-content p,.entry-content li{color:#d1d5db!important;line-height:1.8!important}\n  .entry-content a{color:#3B82F6!important}\n  .entry-content strong,.entry-content b{color:#fff!important}\n  .entry-content h1,.entry-content h2,.entry-content h3,.entry-content h4{color:#fff!important;margin-top:2em!important;margin-bottom:.5em!important}\n  \/* Entry header (page title) *\/\n  .entry-header{background:#0f1014!important;padding:40px 0 24px!important;border-bottom:1px solid #1f2028!important;margin-bottom:32px!important}\n  .entry-title{color:#fff!important;font-weight:900!important;text-transform:uppercase!important;letter-spacing:-1px!important;font-size:2rem!important}\n  \/* Footer *\/\n  .site-footer,.ast-small-footer{background:#0a0c10!important;border-top:1px solid #1f2028!important;color:#6b7280!important}\n  .site-footer a{color:#9ca3af!important}\n  .site-footer a:hover{color:#3B82F6!important}\n  \/* WooCommerce *\/\n  .woocommerce-page .site-main{background:#0f1014!important}\n  <\/style>\n<div style=\"max-width:760px;margin:0 auto;padding:8px 0 60px;font-family:'Inter',system-ui,sans-serif;\">\n<h1>Termeni \u0219i condi\u021bii<\/h1>\n<p><strong>PROCONS SIBIU S.R.L.<\/strong><\/p>\n<p><strong>Ultima actualizare:<\/strong> 25.04.2026<\/p>\n<h2>1. Informa\u021bii despre comerciant<\/h2>\n<p>Site-ul <strong>procons-sibiu.ro<\/strong> este operat de:<\/p>\n<p>\n  <strong>PROCONS SIBIU S.R.L.<\/strong><br \/>\n  CUI: 46288484<br \/>\n  Nr. Reg. Com.: J2024000859262<br \/>\n  Sediu social: Sat Mica, Comuna Mica, Nr. 230, Cl\u0103dire C2, Jude\u021bul Mure\u0219, Rom\u00e2nia<br \/>\n  E-mail: <a href=\"mailto:contact@procons-sibiu.ro\">contact@procons-sibiu.ro<\/a>\n<\/p>\n<h2>2. Domeniu de aplicare<\/h2>\n<p>Prezen\u021bii termeni reglementeaz\u0103 utilizarea site-ului, plasarea comenzilor \u0219i rela\u021bia contractual\u0103 dintre PROCONS SIBIU S.R.L. \u0219i clien\u021bii persoane fizice sau juridice.<\/p>\n<p>Prin utilizarea site-ului \u0219i\/sau plasarea unei comenzi, clientul accept\u0103 ace\u0219ti termeni.<\/p>\n<h2>3. Defini\u021bii<\/h2>\n<p><strong>Consumator<\/strong> \u2013 persoan\u0103 fizic\u0103 ce achizi\u021bioneaz\u0103 \u00een scop personal.<\/p>\n<p><strong>Client profesional<\/strong> \u2013 societate comercial\u0103, PFA, II, IF, institu\u021bie sau alt\u0103 entitate juridic\u0103.<\/p>\n<p><strong>Comand\u0103<\/strong> \u2013 solicitare transmis\u0103 prin site pentru achizi\u021bia unuia sau mai multor produse\/servicii.<\/p>\n<h2>4. Produse \u0219i servicii<\/h2>\n<p>Site-ul poate comercializa produse fizice, accesorii tehnice, componente industriale, produse personalizate, servicii de proiectare, consultan\u021b\u0103 tehnic\u0103 \u0219i execu\u021bii la comand\u0103.<\/p>\n<p>Ne rezerv\u0103m dreptul de a modifica descrierile, pre\u021burile \u0219i disponibilitatea produselor f\u0103r\u0103 notificare prealabil\u0103.<\/p>\n<h2>5. Pre\u021buri<\/h2>\n<p>Toate pre\u021burile sunt afi\u0219ate \u00een <strong>RON<\/strong>.<\/p>\n<p>Dac\u0103 societatea nu este pl\u0103titoare de TVA, pre\u021burile sunt afi\u0219ate f\u0103r\u0103 TVA, conform legisla\u021biei aplicabile.<\/p>\n<p>Costurile de livrare pot fi afi\u0219ate separat \u00een checkout.<\/p>\n<h2>6. Plat\u0103<\/h2>\n<p>Metode de plat\u0103 disponibile:<\/p>\n<ul>\n<li>card bancar online prin <strong>NETOPIA Payments<\/strong>;<\/li>\n<li>transfer bancar;<\/li>\n<li>alte metode afi\u0219ate pe site.<\/li>\n<\/ul>\n<p>Factura fiscal\u0103 se emite electronic \u0219i se transmite prin e-mail.<\/p>\n<h2>7. Confirmarea comenzilor<\/h2>\n<p>Transmiterea unei comenzi nu reprezint\u0103 acceptarea automat\u0103.<\/p>\n<p>Contractul se consider\u0103 \u00eencheiat la confirmarea comenzii de c\u0103tre PROCONS SIBIU S.R.L., prin e-mail, telefonic sau prin expedierea produsului.<\/p>\n<p>Ne rezerv\u0103m dreptul de a refuza comenzile suspecte, incomplete sau imposibil de onorat.<\/p>\n<h2>8. Livrare<\/h2>\n<p>Livrarea se realizeaz\u0103 prin curier, inclusiv DPD, sau prin alte servicii disponibile.<\/p>\n<p>Termenele de livrare sunt estimative \u0219i pot varia \u00een func\u021bie de stoc, perioade aglomerate, \u00eent\u00e2rzieri ale curierului sau condi\u021bii independente de voin\u021ba noastr\u0103.<\/p>\n<p>Clientul are obliga\u021bia s\u0103 verifice integritatea coletului la recep\u021bie.<\/p>\n<h2>9. Dreptul de retragere \u2013 persoane fizice<\/h2>\n<p>Consumatorii beneficiaz\u0103 de dreptul legal de retragere \u00een termen de <strong>14 zile calendaristice<\/strong> de la primirea produsului, conform OUG 34\/2014.<\/p>\n<p>Pentru exercitarea dreptului de retragere, clientul transmite solicitarea la <a href=\"mailto:contact@procons-sibiu.ro\">contact@procons-sibiu.ro<\/a>.<\/p>\n<p>Rambursarea sumelor se face conform legii, dup\u0103 recep\u021bionarea produsului returnat.<\/p>\n<h2>10. Excep\u021bii de la retur<\/h2>\n<p>Nu pot fi returnate, \u00een condi\u021biile legii:<\/p>\n<ul>\n<li>produse personalizate;<\/li>\n<li>produse executate la comand\u0103;<\/li>\n<li>produse realizate dup\u0103 specifica\u021biile clientului;<\/li>\n<li>produse utilizate, deteriorate sau incomplete;<\/li>\n<li>produse ce nu pot fi rev\u00e2ndute din motive igienice sau tehnice.<\/li>\n<\/ul>\n<h2>11. Clien\u021bi persoane juridice \/ B2B<\/h2>\n<p>Pentru clien\u021bii profesionali, cum ar fi SRL, PFA, II, IF, institu\u021bii sau alte entit\u0103\u021bi juridice, dreptul legal de retragere de 14 zile nu se aplic\u0103 automat.<\/p>\n<p>Retururile, anul\u0103rile sau modific\u0103rile comenzilor B2B se stabilesc contractual sau prin acord individual.<\/p>\n<h2>12. Garan\u021bii<\/h2>\n<p>Produsele beneficiaz\u0103 de garan\u021biile prev\u0103zute de legisla\u021bia aplicabil\u0103.<\/p>\n<p>Pentru sesiz\u0103ri privind neconformit\u0103\u021bi, clientul ne poate contacta la <a href=\"mailto:contact@procons-sibiu.ro\">contact@procons-sibiu.ro<\/a>.<\/p>\n<h2>13. Produse tehnice \u0219i utilizare<\/h2>\n<p>Produsele tehnice trebuie utilizate conform destina\u021biei \u0219i normelor de siguran\u021b\u0103.<\/p>\n<p>PROCONS SIBIU S.R.L. nu r\u0103spunde pentru montaj necorespunz\u0103tor, utilizare improprie, modific\u0103ri efectuate de client sau exploatare neconform\u0103.<\/p>\n<h2>14. Proprietate intelectual\u0103<\/h2>\n<p>Textele, imaginile, logo-ul, grafica \u0219i con\u021binutul site-ului apar\u021bin PROCONS SIBIU S.R.L. sau partenerilor \u0219i nu pot fi utilizate f\u0103r\u0103 acord scris.<\/p>\n<h2>15. Date personale<\/h2>\n<p>Prelucrarea datelor personale se realizeaz\u0103 conform Politicii de Confiden\u021bialitate \u0219i Politicii Cookie disponibile pe site.<\/p>\n<h2>16. For\u021b\u0103 major\u0103<\/h2>\n<p>Nu r\u0103spundem pentru neexecutarea obliga\u021biilor cauzat\u0103 de evenimente de for\u021b\u0103 major\u0103.<\/p>\n<h2>17. Litigii<\/h2>\n<p>Eventualele ne\u00een\u021belegeri se vor solu\u021biona amiabil.<\/p>\n<p>\u00cen caz contrar, competen\u021ba revine instan\u021belor rom\u00e2ne competente.<\/p>\n<h2>18. Contact<\/h2>\n<p>\n  <strong>PROCONS SIBIU S.R.L.<\/strong><br \/>\n  Sat Mica, Comuna Mica, Nr. 230, Cl\u0103dire C2, Jude\u021bul Mure\u0219, Rom\u00e2nia<br \/>\n  E-mail: <a href=\"mailto:contact@procons-sibiu.ro\">contact@procons-sibiu.ro<\/a>\n<\/p>\n<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>Termeni \u0219i condi\u021bii PROCONS SIBIU S.R.L. Ultima actualizare: 25.04.2026 1. Informa\u021bii despre comerciant Site-ul procons-sibiu.ro este operat de: PROCONS SIBIU [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-40","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/procons-sibiu.ro\/en\/wp-json\/wp\/v2\/pages\/40","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/procons-sibiu.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/procons-sibiu.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/procons-sibiu.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/procons-sibiu.ro\/en\/wp-json\/wp\/v2\/comments?post=40"}],"version-history":[{"count":5,"href":"https:\/\/procons-sibiu.ro\/en\/wp-json\/wp\/v2\/pages\/40\/revisions"}],"predecessor-version":[{"id":573,"href":"https:\/\/procons-sibiu.ro\/en\/wp-json\/wp\/v2\/pages\/40\/revisions\/573"}],"wp:attachment":[{"href":"https:\/\/procons-sibiu.ro\/en\/wp-json\/wp\/v2\/media?parent=40"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}